Job qualities

The Job…

    Answering all incoming email inquiries in 5 minutes or less.
    Helping to keep GoFundMe safe as part of the Trust and Safety team.
    Providing invaluable user feedback to our Product Team.
    Consistently improving and enhancing our internal processes and systems.
    Help test international shifts every few months, for one week at a time.

You…

    Talented Writer – Do people enjoy reading your emails and letters? Do your sentences seamlessly transition from one idea to the next? Can you type really fast with little to no mistakes?
    Grammar enthusiast – Do people that don’t know the difference between “Your” and “You’re” make you want to punch things that don’t punch back?
    Hustle – Have you worked in a hospitality role and thrive in a fast paced, high-pressure environment?
    Tech-Savvy – Is your CTRL or CMD button worn down? Have you ever embedded anything into your own website?
    Grit – When the going gets tough, do you step up and Get-It-Done?
    Empathizer – Do you genuinely care about people and want to help them? Can you relate to someone who might be going through a difficult time and interact with them in a way that’s appropriate for each unique case?
    Team Player – Can your colleagues rely on you to provide your best work and can you make sure they’re doing the same?
    Attention to detial – Did you notice I spelled “detail” wrong?
    Sense of humor – I’m serious, don’t laugh.
    Resourceful – Are you able to do your own research and discover creative solutions to issues you may encounter?
    Analytical – Can you identify trends, investigate anomalies and communicate your findings to fellow team members?
    Organized – Are you able to effectively organize and prioritize your day?